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As
an ISO 9001 listed Company, Melco operates a Quality
Management System, which controls every aspect of the
Company. With accreditation through internationally
recognized SGS, systems are audited regularly to ensure
compliance with the highest standards. All Manufacturing
Operations are controlled using Standard Operating Procedures,
Works Instructions and Process Audit Sheets. Non-Manufacturing
activities are controlled with Works Instructions and
ISO 9001 dictated Procedures and Systems. Any departure
from a system or procedure is handled through the process
of Non Conformance Reports, in which each problem is
reported, the root cause identified, the cost estimated,
and the corrective action to eliminate reoccurrence
determined and implemented. A Quality Improvement Team,
which includes all levels of Management, is convened
on a monthly basis, to review the Price of Non Conformance,
which is aimed at 0.2% of turnover.
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